Frequently Asked Questions
Find answers to common questions about our products, ordering process, delivery, packaging, and returns. If you have a question that is not answered here, contact us at info@delaysprays.pk or WhatsApp 0310-7084935.
Products
What is a delay spray?
A delay spray is a personal care product designed to temporarily reduce skin sensitivity when applied externally to the appropriate area. It is intended for external use only. Always read and follow the manufacturer's instructions provided with the product before use.
How do I choose the right delay spray for me?
Compare products based on their description, available ingredients, directions for use, and any precautions stated by the manufacturer. Reading the full product details on each page and comparing options helps you make an informed choice that suits your preferences.
Are the products on DelaySprays.pk authentic?
We source products from trusted suppliers and aim to stock authentic items. Product descriptions and images on our website represent the products we stock. If you have any questions about a specific product, contact us before placing your order.
Do you have delay creams as well as delay sprays?
Yes. We stock both delay sprays and delay creams. Browse our Delay Spray category for spray products and our Delay Creams and Gels category for cream-based options. We also carry condoms, wellness tablets, and other intimate wellness products.
Are there any precautions I should be aware of before using these products?
Each product includes its own precautions on the product page where available. General guidance: these products are for external use only, for adults aged 18 and above, and should not be used if you are allergic to any listed ingredient. If you experience any adverse reaction, discontinue use and consult a healthcare professional.
Orders and Delivery
Do you deliver across all of Pakistan?
Yes. We deliver to all major and minor cities across Pakistan, including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and many more. Enter your address at checkout to confirm delivery availability.
How long does delivery take?
Standard delivery takes approximately 1 to 3 business days depending on your location. Delivery timelines may vary for remote areas. You will receive a confirmation once your order is dispatched.
What payment methods are available?
Cash on Delivery (COD) is available on all orders across Pakistan. You pay when your order is delivered — no advance payment is required. Additional payment options available during checkout are shown on the checkout page.
Is the packaging discreet?
Yes. All orders are packed in plain outer packaging without any product names, brand logos, or product descriptions visible on the outside. The outer packaging does not reveal the contents of your order in any way.
How will I know when my order is dispatched?
You will receive an order confirmation after placing your order. Our delivery team or courier partner will contact you when your order is out for delivery. For updates, contact us on WhatsApp at 0310-7084935.
Returns and Support
What is your return policy?
We accept returns on products that are unused, unopened, and in their original packaging. Returns must be requested within the time period specified in our Refund and Returns Policy. Products that have been opened or used cannot be returned for hygiene reasons. Please review our full returns policy for complete details.
What should I do if I received the wrong product or a damaged item?
If you received the wrong product or your order arrived damaged, please contact us within 48 hours of delivery at info@delaysprays.pk or on WhatsApp at 0310-7084935. Please include your order details and photographs of the issue and we will resolve it as quickly as possible.
How can I contact customer support?
You can reach our support team by email at info@delaysprays.pk or on WhatsApp at 0310-7084935. Our business hours are Monday to Saturday, 10:00 AM to 8:00 PM. We aim to respond to all enquiries as quickly as possible.
Still have a question?
If you did not find the answer you were looking for, our support team is ready to help. Contact us by email or WhatsApp and we will get back to you as quickly as possible.